Good evening Brad!
We hope you’re doing well tonight and apologize for the delay. My family got sick and I was trying to help be present with my family for our son’s first Halloween. Regardless, we always strive to take care of our customers and went ahead and issued you a full refund for your purchase. I personally apologize for this and hope that if we get another chance to help, we are here anytime!
Have a great night,
Spenser